At HR Consultancy Custom House, we work alongside UK businesses as a reliable and knowledgeable HR partner. We focus on offering customised support, expert insights, and clear guidance to help you tackle HR issues and maximise team performance.

Our solutions are built to enhance communication, foster collaboration, boost engagement and retention, and ensure full compliance. We support strategic decision-making and policy design through flexible service delivery, including in-person, virtual, and blended formats.

Our practical workshops, case-based learning, and dedicated advisory sessions equip you with the tools to achieve lasting results. Let us help you strengthen your workforce and enhance your organisational effectiveness.

What Makes Us The Best HR Consultancy in the UK?

We’ve built our reputation as a trusted HR consultancy through consistent success in helping UK businesses strengthen their HR capabilities. Our services are personalised, legally sound, and delivered by experienced professionals who understand best practices in HR.

Our Experienced and Qualified HR Consultants

We’ve assembled a team of skilled HR professionals from a variety of industries, including agriculture, retail, finance, and technology.

Our team members are experts in employee engagement, compliance, organisational growth, and workforce planning. This broad knowledge helps us address today’s HR issues effectively.

Our consultants have worked across sectors, enabling us to offer flexible, compliant support that adds real value.

Our Bespoke HR Support Services

Every organisation is different, which is why our HR support is fully customisable. Whether you need help with people management, restructuring, or system design, we adapt our approach to your goals.

Our engagement begins with identifying your needs, followed by a tailored action plan to improve your HR operations across priority areas like performance, recruitment, and wellbeing.

Our Emphasis on Practical and Actionable Solutions

We’re focused on real-world outcomes. Rather than just offering advice, we guide you through execution and change.

We use practical techniques such as scenario-based training, case analysis, and coaching to give your teams confidence in daily HR situations.

Our aim is to make HR a core contributor to your business success.

What Are the Benefits of Our HR Consultancy Services?

Collaborating with our HR consultancy helps unlock the following benefits:

• Improved collaboration and internal communication
• Stronger employee engagement and lower staff turnover
• Professional handling of HR-related challenges
• Protection through legal compliance and proven HR processes

Improved Communication and Teamwork

Our services help create open lines of communication and strengthen team bonds.

We offer training in active listening, interpersonal communication, and resolving workplace conflict—laying the groundwork for stronger collaboration.

Increased Employee Engagement and Retention

We guide businesses in developing policies that promote fairness, recognition, and growth opportunities.

By doing so, we support a workplace culture that employees are proud to be part of, resulting in higher retention and advocacy.

Better Problem-Solving in HR and People Issues

Our consultants offer proven solutions for addressing everyday and strategic HR concerns.

With structured processes for planning, performance, and conflict management, we help you operate efficiently and responsibly.

What Types of HR Support We Offer?

Our HR consultancy services are designed to support your organisation at every growth stage:

• Staff training and operational support
• Face-to-face consultancy
• Virtual assistance from HR experts
• Ongoing retained consultancy packages

In-Person HR Consultancy

Our face-to-face consultancy offers on-site support tailored to your organisation’s challenges.

Whether you're managing a disciplinary process, hosting a training day, or conducting a full HR audit, our team delivers personal, expert support.

These visits encourage open dialogue and allow rapid resolution of issues through collaborative engagement.

Virtual HR Support

We offer remote HR support to provide expert advice wherever your business is located.

Ideal for flexible or distributed teams, this service includes access to consultants via phone, video calls, or email, helping you navigate employee challenges with confidence.

How We Tailor Our HR Services

Each business is unique, and so is our approach. We adapt our support by taking time to fully understand your goals, sector trends, and workforce characteristics.

Understanding Your Organisation

We start with a detailed consultation to explore your structure, culture, and business aims. This helps us highlight any compliance concerns, performance issues, or areas for improvement.

Our guidance is carefully aligned with your business priorities and long-term strategy.

Tailoring Solutions by Sector

Whether you work in healthcare, education, tech, or hospitality, we recognise the specific demands of your industry.

For instance, in care settings, we support safe staffing and compliance. In the creative sector, we assist with flexible contracts and freelancer arrangements.

Using Real-World Scenarios

We apply HR concepts to real-life situations using industry-relevant case studies that reflect your challenges.

This practical approach helps your managers and staff build confidence, improve decision-making, and adopt effective practices.

What Is Our HR Support Approach

Our consultancy is built around open collaboration and clear, practical support. We use several learning formats to help you achieve lasting improvements.

Interactive Workshops

We deliver engaging workshops that cover important HR topics such as communication, legal compliance, and performance strategy.

Participants learn through discussion, role-play, and shared exercises to reinforce understanding and apply learning immediately.

Role-Play and Scenario Training

Our scenario-based training creates realistic settings for teams to practise handling complex HR situations with care and professionalism.

It’s a safe space to develop confidence and improve communication through hands-on experience.

One-to-One HR Coaching

We offer personalised coaching sessions for leaders needing support with HR topics like staff feedback, conflict, or regulations.

These private sessions provide focused, practical guidance tailored to the individual’s leadership style and responsibilities.

Frequently Asked Questions

What does an HR consultancy do?

We offer professional HR advice and services to support people management, legal compliance, training delivery, and strategic planning.

Why should we use an HR consultancy?

It’s a cost-effective way to receive expert HR support without recruiting a full-time HR professional. It also helps maintain best practice and legal compliance.

How is your service different from other HR firms?

We take a hands-on approach and tailor our service to your business. Our consultants combine operational support with strategic expertise across multiple sectors.

What kind of businesses do you work with?

We support clients across many sectors—from small charities to established corporations. Our services scale with your needs.

Can you help with a one-off HR issue?

Yes, we offer ad hoc support for one-off needs such as grievance hearings, dismissals, or policy updates.

Ready to move your business forward? Contact us to explore how our HR support can drive real results for your organisation.

Here are some other area’s we cover near Custom House: Beckton, Newham, Plaistow, East Ham, Wallend, Upton