HR Consultancy Old Town is proud to serve as a trusted HR partner for businesses throughout the UK. We provide expert guidance, tailored solutions, and practical advice to help organisations overcome HR challenges and boost workforce performance.

Our services are designed to improve communication, collaboration, employee engagement, and retention, while also ensuring compliance, supporting strategic planning, and developing effective policies. We offer on-site visits, remote assistance, and hybrid services, all customised to your organisation’s unique requirements.

Through interactive workshops, real-world case studies, and personalised advisory sessions, we offer HR support that delivers measurable improvements. Work with us to refine your people strategy and create a more resilient and productive team.

What Makes Us The Best HR Consultancy in the UK?

With a strong track record of success, we’ve earned our place as one of the UK’s most trusted HR consultancies. Our clients value our tailored support, expert advisors, and compliance-focused solutions aligned with UK HR law and best practice.

Our Experienced and Qualified HR Consultants

Our team brings broad experience from sectors such as agriculture, retail, financial services, and technology.

Whether it’s HR compliance, employee wellbeing, or workforce planning, our consultants bring the insights and experience needed to handle complex HR situations.

We’ve worked with organisations of all sizes, across both public and private sectors, allowing us to offer solutions that are both strategic and practical.

Our Bespoke HR Support Services

No two organisations are the same. That’s why we offer bespoke consultancy services designed to meet your business’s unique circumstances. From addressing employee concerns to supporting change initiatives, our services are shaped around your goals.

We begin by evaluating your current HR landscape, then craft a clear plan to improve systems and processes in key areas such as compliance, performance, wellbeing, and hiring.

Our Emphasis on Practical and Actionable Solutions

Our aim is to help you apply lasting improvements. We don’t stop at recommendations — we support hands-on implementation that sticks.

Using practical tools like coaching, role-play exercises, and real-world examples, we prepare your managers and HR professionals for everyday challenges.

We build skills and systems that enable HR to support long-term organisational growth.

What Are the Benefits of Our HR Consultancy Services?

Collaborating with our HR consultancy helps unlock the following benefits:

• Improved collaboration and internal communication
• Stronger employee engagement and lower staff turnover
• Professional handling of HR-related challenges
• Protection through legal compliance and proven HR processes

Improved Communication and Teamwork

Our services help create open lines of communication and strengthen team bonds.

We offer training in active listening, interpersonal communication, and resolving workplace conflict—laying the groundwork for stronger collaboration.

Increased Employee Engagement and Retention

We guide businesses in developing policies that promote fairness, recognition, and growth opportunities.

By doing so, we support a workplace culture that employees are proud to be part of, resulting in higher retention and advocacy.

Better Problem-Solving in HR and People Issues

Our consultants offer proven solutions for addressing everyday and strategic HR concerns.

With structured processes for planning, performance, and conflict management, we help you operate efficiently and responsibly.

What Types of HR Support We Offer?

Our HR consultancy services are designed to support your organisation at every growth stage:

• Staff training and operational support
• Face-to-face consultancy
• Virtual assistance from HR experts
• Ongoing retained consultancy packages

In-Person HR Consultancy

Our face-to-face consultancy offers on-site support tailored to your organisation’s challenges.

Whether you're managing a disciplinary process, hosting a training day, or conducting a full HR audit, our team delivers personal, expert support.

These visits encourage open dialogue and allow rapid resolution of issues through collaborative engagement.

Virtual HR Support

We offer remote HR support to provide expert advice wherever your business is located.

Ideal for flexible or distributed teams, this service includes access to consultants via phone, video calls, or email, helping you navigate employee challenges with confidence.

How We Tailor Our HR Services

We know that every business operates differently, which is why we offer a bespoke approach. Our team gets to know your objectives, industry environment, and team structure in depth.

Understanding Your Organisation

Our process starts with a one-on-one consultation to learn about your company’s goals and internal culture. We use this insight to pinpoint risks, areas of underperformance, and development opportunities.

We then deliver recommendations aligned with your core business aims and operational focus.

Tailoring Solutions by Sector

From education and hospitality to tech and healthcare, we understand how different industries work.

In healthcare, we support compliance and rota planning. In creative fields, we advise on contract flexibility and non-traditional working patterns.

Using Real-World Scenarios

We bring HR policies to life through case examples that reflect your sector’s day-to-day reality.

This gives your team hands-on experience and encourages smarter decisions and lasting improvements.

What Is Our HR Support Approach

Our consultancy model is based on teamwork, transparency, and practical delivery. We apply various tools to support effective learning and results.

Interactive Workshops

We lead dynamic workshops that cover core HR themes including legal compliance, leadership, and communication.

Sessions include interactive exercises, role-play, and group discussion to build real understanding and immediate skill use.

Role-Play and Scenario Training

Our training uses real-world simulations to help your staff practise handling complex HR tasks before facing them in practice.

These activities help improve tone, confidence, and effectiveness in workplace conversations.

One-to-One HR Coaching

We offer confidential coaching to help individuals improve their HR knowledge and people management skills.

Sessions are goal-oriented and adaptable, offering practical help on the challenges each leader faces in their role.

Frequently Asked Questions

What does an HR consultancy do?

An HR consultancy offers expert support on all aspects of people management, including employment law, staff development, engagement, and performance strategy.

Why should we use an HR consultancy?

It gives you access to professional advice without the cost of an in-house HR team. You stay legally compliant while aligning people practices with your wider business goals.

How is your service different from other HR firms?

Our consultants bring broad industry knowledge and take a tailored, practical approach. We combine strategic insight with hands-on support that fits your business needs.

What kind of businesses do you work with?

We support SMEs, charities, growing startups, and established companies across the UK. Our services are flexible to suit different sizes and sectors.

Can you help with a one-off HR issue?

Absolutely. We assist with urgent or standalone issues such as grievances, disciplinaries, redundancy processes, or updating policies.

Looking to take your business further? Contact us now to learn how our tailored programmes can help your organisation grow.

Here are some other area’s we cover near Old Town: Stevenage, Poplars, Broadwater, Church End, Charlton, Hitchin